State Privacy Rights
Last Updated: January 1, 2025
Your Privacy Rights Matter. Depending on where you live, you may have specific rights regarding your personal information under state privacy laws. This page explains your rights and how to exercise them.
Jump to Your State
- California (CCPA/CPRA)
- Colorado (CPA)
- Connecticut (CTDPA)
- Delaware (DPDPA)
- Florida (FDBR)
- Indiana (ICDPA)
- Iowa (ICDPA)
- Kentucky (KCDPA)
- Maryland (MODPA)
- Minnesota (MCDPA)
- Montana (MCDPA)
- Nebraska (NDPA)
- New Hampshire (NHPA)
- New Jersey (NJDPA)
- Oregon (OCPA)
- Rhode Island (RIDTPPA)
- Tennessee (TIPA)
- Texas (TDPSA)
- Utah (UCPA)
- Virginia (VCDPA)
- Submit a Privacy Request
Overview
LifeMatch operates a lead generation platform that collects personal information, including sensitive health information, to match consumers with life insurance options. We comply with all applicable state privacy laws.
Lead Generation Disclosure: When you use our Services, your personal information may be shared with and sold to licensed insurance agents and carriers. Many state laws classify this as a "sale" of personal information. You have the right to opt out of such sales in most states.
Information We Collect
| Category | Examples | Sensitive? |
|---|---|---|
| Identifiers | Name, email, phone, address, IP address | No |
| Demographics | Age, gender, ZIP code | No |
| Health Information | Height, weight, tobacco use, medical conditions, medications, hospitalizations, family health history | Yes |
| Financial Information | Desired coverage amount | No |
How We Share Your Information
Your information may be shared with:
- Licensed insurance agents who will contact you with quotes
- Insurance carriers (Mutual of Omaha, GPM Life, Foresters Financial, American Amicable, and others)
- Service providers who help operate our platform (AWS, analytics providers)
- As required by law or legal process
California
Effective Date: January 1, 2020 (CCPA) / January 1, 2023 (CPRA amendments)
Your Rights Under CCPA/CPRA
As a California resident, you have the following rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: Request deletion of your personal information, subject to certain exceptions (e.g., completing transactions, detecting security incidents, legal obligations).
- Right to Correct: Request correction of inaccurate personal information we maintain about you.
- Right to Opt-Out of Sale/Sharing: Direct us not to sell your personal information or share it for cross-context behavioral advertising.
- Right to Limit Use of Sensitive Personal Information: Limit our use of your sensitive personal information to purposes necessary to provide the Services.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
Categories of Personal Information Collected
In the preceding 12 months, we have collected the following categories of personal information as defined by the CCPA:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email address, phone number, IP address, mailing address | Yes |
| B. Personal Information (Cal. Civ. Code § 1798.80(e)) | Name, address, telephone number, health information | Yes |
| C. Protected Classification Characteristics | Age, gender | Yes |
| D. Commercial Information | Insurance preferences, coverage amounts requested | Yes |
| E. Biometric Information | Fingerprints, face recognition | No |
| F. Internet/Network Activity | Browsing history, interaction with our website, device information | Yes |
| G. Geolocation Data | Approximate location based on IP address | Yes |
| H. Sensory Data | Audio, video recordings | No |
| I. Professional/Employment Information | Job title, employer | No |
| J. Education Information | Student records | No |
| K. Inferences | Profile reflecting preferences, behavior | Yes |
| L. Sensitive Personal Information | Health information (see below) | Yes |
Sensitive Personal Information Disclosure
Under CPRA, "sensitive personal information" includes health information. We collect the following sensitive data:
- Health conditions and medical history
- Prescription medications
- Tobacco and nicotine use
- Height and weight
- Hospitalizations
- Family medical history
Purpose: This sensitive information is collected solely to match you with appropriate life insurance carriers and is shared with licensed insurance agents and carriers for the purpose of providing quotes.
Your Right to Limit: You may request that we limit the use of your sensitive personal information to what is necessary to provide our Services. To do so, submit a request using the form below or email privacy@mylifematch.net.
Sale and Sharing of Personal Information
We Sell and Share Personal Information. In the preceding 12 months, we have sold and/or shared the following categories of personal information to insurance agents, carriers, and lead buyers:
- Identifiers (name, contact information)
- Personal Information (as defined in Cal. Civ. Code § 1798.80(e))
- Protected Classifications (age, gender)
- Commercial Information (insurance preferences)
- Sensitive Personal Information (health data)
We receive monetary compensation for sharing leads with insurance professionals. Under CCPA/CPRA, this constitutes a "sale" of personal information.
Sources of Personal Information
We collect personal information from:
- Directly from you: Information you provide through our chat interface and forms
- Automatically: Device information, IP address, browsing behavior collected via cookies and similar technologies
- Third parties: We do not currently purchase personal information from third parties
Business Purposes for Collection
We collect and use personal information for the following business purposes:
- Providing our lead generation services
- Matching you with appropriate insurance carriers
- Sharing your information with licensed insurance agents
- Communicating with you about your inquiry
- Improving our Services and developing new features
- Detecting and preventing fraud
- Complying with legal obligations
Retention Period
We retain personal information for as long as necessary to fulfill the purposes described above, typically:
- Lead/contact information: Up to 3 years after last interaction
- Chat transcripts: 1 year
- Analytics data: 26 months
Financial Incentives
We do not offer financial incentives to consumers in exchange for the retention or sale of personal information.
Authorized Agents
You may designate an authorized agent to submit requests on your behalf. To do so, you must:
- Provide the agent with written permission signed by you
- Verify your own identity directly with us
- Directly confirm with us that you provided the agent permission
We may deny requests from agents who do not submit proof of authorization.
How to Exercise Your California Rights
California residents may submit requests by:
- Online: Use the Privacy Request Form below
- Email: privacy@mylifematch.net (include "California Privacy Request" in subject)
- Phone:
Verification
We will verify your identity by matching information you provide with information we have on file. Depending on the request type, we may require:
- Requests to Know (categories): Match at least 2 data points
- Requests to Know (specific pieces): Match at least 3 data points + signed declaration
- Requests to Delete: Match at least 2 data points
Response Timing
We will confirm receipt of your request within 10 business days. We will respond to verifiable requests within 45 calendar days. If we need additional time (up to 45 more days), we will notify you in writing.
Non-Discrimination Notice
We will not discriminate against you for exercising your CCPA/CPRA rights. We will not:
- Deny you goods or services
- Charge you different prices
- Provide a different level of quality
- Suggest you will receive different treatment
Colorado
Effective Date: July 1, 2023
Your Rights Under CPA
- Right to Access: Confirm whether we are processing your personal data and access such data.
- Right to Correct: Correct inaccuracies in your personal data.
- Right to Delete: Delete personal data you have provided or we have obtained.
- Right to Data Portability: Obtain a copy of your personal data in a portable, usable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of personal data, or profiling.
Sensitive Data
Colorado law requires opt-in consent for processing sensitive data, which includes health information. By using our Services and providing health information, you consent to our processing of this data for insurance matching purposes.
Universal Opt-Out Mechanisms
We honor universal opt-out preference signals (such as Global Privacy Control) as valid opt-out requests for the sale of personal data and targeted advertising.
Right to Appeal
If we decline your privacy request, you have the right to appeal. To appeal, contact us at privacy@mylifematch.net with "Appeal" in the subject line. We will respond within 45 days.
Connecticut
Effective Date: July 1, 2023
Your Rights Under CTDPA
- Right to Access: Confirm processing and access your personal data.
- Right to Correct: Correct inaccuracies in your personal data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain a copy of your data in a portable format.
- Right to Opt-Out: Opt out of sale of personal data, targeted advertising, and profiling.
Sensitive Data Consent
Processing sensitive data (including health information) requires your consent. By submitting health information through our chat interface, you provide consent for us to process and share this data with insurance professionals.
Universal Opt-Out
We recognize and honor universal opt-out preference signals.
Appeal Rights
You may appeal any denial of your privacy request by emailing privacy@mylifematch.net. We will respond within 60 days.
Delaware
Effective Date: January 1, 2025
Your Rights Under DPDPA
- Right to Confirm and Access: Confirm whether we process your data and access it.
- Right to Correct: Correct inaccurate personal data.
- Right to Delete: Delete personal data you provided or we obtained.
- Right to Portability: Obtain your data in a portable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of data, and profiling.
Sensitive Data
Health information is sensitive data under Delaware law. We obtain your consent before processing sensitive data by requiring affirmative action (submitting the chat form).
Appeal Process
You may appeal a denied request within a reasonable time. We will respond to appeals within 60 days.
Florida
Effective Date: July 1, 2024
Note: Florida's law applies to businesses with over $1 billion in annual revenue or that meet other specific criteria. We include this information for transparency.
Your Rights Under FDBR
- Right to Access: Confirm processing and access your personal data.
- Right to Correct: Correct inaccurate data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain data in a portable format.
- Right to Opt-Out: Opt out of sale of data, targeted advertising, and profiling.
Sensitive Data
Processing sensitive data requires consent. Health information is considered sensitive under Florida law.
Indiana
Effective Date: January 1, 2026
Your Rights Under Indiana ICDPA
- Right to Confirm and Access: Confirm processing and access your data.
- Right to Correct: Correct inaccurate data.
- Right to Delete: Delete your data.
- Right to Portability: Obtain data in portable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of data, and profiling.
Sensitive Data
Consent required for sensitive data processing, including health information.
Iowa
Effective Date: January 1, 2025
Your Rights Under Iowa ICDPA
- Right to Confirm and Access: Confirm whether we process your data and access it.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain your data in a portable format.
- Right to Opt-Out: Opt out of targeted advertising and sale of personal data.
Note: Iowa does not provide a right to correct or a right to opt out of profiling.
Sensitive Data
Iowa requires opt-in consent for processing sensitive data including health information.
Kentucky
Effective Date: January 1, 2026
Your Rights Under KCDPA
- Right to Confirm and Access: Confirm processing and access your data.
- Right to Correct: Correct inaccurate data.
- Right to Delete: Delete your data.
- Right to Portability: Obtain data in portable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of data, and profiling.
Sensitive Data
Consent required for processing sensitive data including health information.
Maryland
Effective Date: October 1, 2025
Your Rights Under MODPA
- Right to Confirm and Access: Confirm whether we process your data and access it.
- Right to Correct: Correct inaccurate personal data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain your data in a portable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of data, and profiling.
Sensitive Data
Maryland requires consent for processing sensitive data. Health information is considered sensitive data. We obtain consent through your affirmative submission of the chat form.
Data Minimization
Maryland law requires data minimization. We only collect data reasonably necessary to provide our insurance matching services.
Minnesota
Effective Date: July 31, 2025
Your Rights Under Minnesota MCDPA
- Right to Confirm and Access: Confirm processing and access your personal data.
- Right to Correct: Correct inaccurate data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain data in a portable, readily usable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of data, and profiling.
- Right to Question Profiling: Question the result of profiling decisions.
Sensitive Data
Consent required for processing sensitive data including health information, which we obtain through your use of our Services.
Universal Opt-Out
Minnesota requires recognition of universal opt-out mechanisms such as Global Privacy Control.
Montana
Effective Date: October 1, 2024
Your Rights Under Montana MCDPA
- Right to Confirm and Access: Confirm whether we process your data and access it.
- Right to Correct: Correct inaccuracies in your data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain a portable copy of your data.
- Right to Opt-Out: Opt out of targeted advertising, sale of personal data, and profiling.
Sensitive Data
Montana requires opt-in consent for sensitive data processing. Health information qualifies as sensitive data.
Appeal Rights
You may appeal any denial of a privacy request. We will respond to appeals within 60 days.
Nebraska
Effective Date: January 1, 2025
Your Rights Under NDPA
- Right to Confirm and Access: Confirm processing and access your data.
- Right to Correct: Correct inaccurate personal data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain your data in a portable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of data, and profiling.
Sensitive Data
Nebraska requires consent for processing sensitive data including health information.
Response Time
We will respond to requests within 45 days, with a possible 45-day extension if reasonably necessary.
New Hampshire
Effective Date: January 1, 2025
Your Rights Under NHPA
- Right to Confirm and Access: Confirm whether we process your data and access it.
- Right to Correct: Correct inaccurate data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain your data in a portable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of personal data, and profiling.
Sensitive Data
New Hampshire requires opt-in consent for processing sensitive data, which includes health information.
Appeal Process
If we decline your request, you may appeal within a reasonable period. We will respond within 60 days.
New Jersey
Effective Date: January 15, 2025
Your Rights Under NJDPA
- Right to Confirm and Access: Confirm processing and access your personal data.
- Right to Correct: Correct inaccurate personal data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain your data in a portable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of data, and profiling.
Sensitive Data
New Jersey requires consent for processing sensitive data. Health data is sensitive data under NJDPA. By providing health information through our Services, you consent to our processing.
Universal Opt-Out
New Jersey requires recognition of universal opt-out preference signals (effective January 2025).
Appeal Rights
You may appeal a denied request. We will respond to appeals within 60 days.
Oregon
Effective Date: July 1, 2024
Your Rights Under OCPA
- Right to Confirm and Access: Confirm whether we process your data and access it.
- Right to Correct: Correct inaccurate data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain data in a portable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of data, and profiling.
- Right to Obtain List of Third Parties: Obtain a list of third parties to whom we have disclosed your data.
Sensitive Data
Oregon requires opt-in consent for sensitive data processing. Health data is considered sensitive.
Universal Opt-Out
Oregon requires recognition of universal opt-out mechanisms starting January 1, 2026.
Appeal Process
You have the right to appeal denied requests. We respond to appeals within 45 days.
Rhode Island
Effective Date: January 1, 2026
Your Rights Under RIDTPPA
- Right to Confirm and Access: Confirm processing and access your data.
- Right to Correct: Correct inaccurate data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain data in a portable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of data, and profiling.
Sensitive Data
Rhode Island requires consent for processing sensitive data including health information.
Tennessee
Effective Date: July 1, 2025
Your Rights Under TIPA
- Right to Confirm and Access: Confirm processing and access your personal data.
- Right to Correct: Correct inaccurate data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain your data in a portable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of data, and profiling.
Sensitive Data
Tennessee requires opt-in consent for processing sensitive data, including health information.
Affirmative Defense
Tennessee provides an affirmative defense for businesses that maintain a privacy program conforming to NIST or similar frameworks.
Appeal Rights
You may appeal a denied request within a reasonable time. We respond within 60 days.
Texas
Effective Date: July 1, 2024
Your Rights Under TDPSA
- Right to Confirm and Access: Confirm whether we process your data and access it.
- Right to Correct: Correct inaccuracies in your data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain a portable copy of your data.
- Right to Opt-Out: Opt out of targeted advertising, sale of personal data, and profiling.
Sensitive Data
Texas requires consent for processing sensitive data. Health information is classified as sensitive data under TDPSA.
Small Business Consideration
Texas provides certain accommodations for small businesses. Regardless of size, we honor all privacy rights.
Response Time
We respond to requests within 45 days, with a possible 45-day extension if needed.
Utah
Effective Date: December 31, 2023
Your Rights Under UCPA
- Right to Confirm and Access: Confirm whether we process your data and access it.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain your data in a portable format.
- Right to Opt-Out: Opt out of targeted advertising and sale of personal data.
Note: Utah does not provide a right to correct data or opt out of profiling.
Sensitive Data
Utah requires opt-in consent for processing sensitive data, which includes health information. By providing health information through our chat, you consent to processing.
Response Time
We respond to requests within 45 days.
Virginia
Effective Date: January 1, 2023
Your Rights Under VCDPA
- Right to Confirm and Access: Confirm whether we process your data and access it.
- Right to Correct: Correct inaccuracies in your personal data.
- Right to Delete: Delete your personal data.
- Right to Portability: Obtain your data in a portable, readily usable format.
- Right to Opt-Out: Opt out of targeted advertising, sale of personal data, and profiling.
Sensitive Data
Virginia requires opt-in consent for processing sensitive data. Health information is considered sensitive data under VCDPA.
Appeal Process
If we decline to take action on your request, you may appeal. Submit appeals to privacy@mylifematch.net with "Virginia Appeal" in the subject line. We will respond within 60 days.
Response Time
We respond to requests within 45 days, with a possible 45-day extension if reasonably necessary.
How to Exercise Your Rights
Regardless of which state you live in, we have streamlined the process for exercising your privacy rights.
Methods to Submit a Request
| Method | Details |
|---|---|
| Online Form | Use the form below on this page |
| privacy@mylifematch.net | |
| Phone | |
| LifeMatch Privacy Team [Your Address] [City, State ZIP] |
Verification Process
To protect your privacy, we must verify your identity before processing requests. We may ask you to:
- Confirm information you previously provided (email, phone, address)
- Provide additional identifying information
- Respond to a verification email or text message
We will only use information provided for verification purposes.
Authorized Agents
You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide:
- Written authorization signed by you
- Proof of their identity
- Verification of your identity (we may contact you directly)
Response Times
| State(s) | Initial Response | Extension |
|---|---|---|
| California | 45 days | +45 days if needed |
| Most Other States | 45 days | +45 days if needed |
| Appeals (all states) | 60 days | Varies by state |
Appeal Process
If we decline your privacy request, you have the right to appeal in most states. To appeal:
- Email privacy@mylifematch.net with "Privacy Appeal" in the subject line
- Include your original request reference number
- Explain why you believe the request should be granted
We will respond to appeals within 60 days. If the appeal is denied, you may have the right to contact your state's Attorney General.
Do Not Sell or Share My Personal Information
Important Disclosure: LifeMatch is a lead generation business. When you submit your information through our Services, we share (and in some cases sell) your personal information to licensed insurance agents and carriers so they can contact you with quotes. Under many state laws, this constitutes a "sale" of personal information.
What "Sale" Means
Under state privacy laws, a "sale" generally means sharing personal information with third parties in exchange for monetary or other valuable consideration. Our business model involves:
- Collecting your information through our chat interface
- Matching you with appropriate insurance carriers
- Sharing your information with licensed insurance agents
- Receiving compensation from agents/carriers for qualified leads
Your Right to Opt Out
You have the right to opt out of the sale or sharing of your personal information. If you opt out:
- We will not sell your personal information to third parties going forward
- We will not share your information for targeted advertising
- You may still use our Services for informational purposes
- Previously sold/shared data cannot be recalled from third parties
Please Note: If you opt out of the sale of your information, we will be unable to connect you with insurance agents who can provide quotes. The primary purpose of our service is to facilitate these connections.
Universal Opt-Out Preference Signals
We honor universal opt-out preference signals including:
- Global Privacy Control (GPC)
- Other browser-based opt-out signals
If your browser sends a recognized opt-out signal, we will treat it as a valid opt-out request for the sale of personal information and targeted advertising.
Opt-Out Methods
To opt out of the sale of your personal information:
- Use the form below and select "Opt-Out of Sale/Sharing"
- Email: Send "Do Not Sell" to privacy@mylifematch.net
- Enable GPC: Use a browser with Global Privacy Control enabled
Submit a Privacy Request
Use this form to exercise your privacy rights. We will verify your identity and respond within the timeframe required by your state's law.
Privacy Request Form
Contact Information
If you have questions about this State Privacy Rights page or our privacy practices, please contact us:
Privacy Inquiries
| Method | Contact |
|---|---|
| privacy@mylifematch.net | |
| Phone | |
|
LifeMatch Privacy Team [Your Street Address] [City, State ZIP] |
Other Inquiries
| General Questions | support@mylifematch.net |
| Legal Department | legal@mylifematch.net |
| Opt-Out Requests | optout@mylifematch.net |
State Attorney General Contacts
If you are not satisfied with our response to your privacy request, you may have the right to lodge a complaint with your state's Attorney General:
- California: California Attorney General
- Colorado: Colorado Attorney General
- Connecticut: Connecticut Attorney General
- Virginia: Virginia Attorney General
- Other States: Visit your state Attorney General's website
We're Here to Help. We take your privacy seriously and want to make exercising your rights as easy as possible. If you have any trouble submitting a request or have questions about the process, please don't hesitate to contact us.